Artificial intelligence (AI) is revolutionizing the operation and management of public water systems, improving efficiency, reliability, and sustainability. However, there is uncertainty about the value it can bring. By understanding these dimensions, participants will be better equipped to navigate the complex landscape of AI in water, fostering responsible and sustainable practices for the benefit of communities and the environment. We will discuss a multi-tier approach to using AI-enabled technology, such as that developed by Autodesk, to equip users to proceed with use of the technology. Each of the four tiers—cost-focused AI, performance-driven AI, human-centered AI, and socially responsible AI—has business goals and stakeholder values connected to it. For example, cost-focused AI results in efficiency gain or increased profits, whereas performance-driven AI would result in improved customer service or reliability, and socially responsible AI provides equitable infrastructure.